1. Introduction

1.1 Welcome to Velvety Knot. These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.2 By using our website and agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

2. License to Use Website

2.1 Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

2.2 You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

2.3 You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent, or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website; or

(f) redistribute material from this website except for content specifically and expressly made available for redistribution.

3. Acceptable Use

3.1 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

3.2 You must not use our website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

3.3 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.

4. Products and Pricing

4.1 All products displayed on our website are subject to availability.

4.2 We reserve the right to change the prices of products at any time without prior notice.

4.3 The images of the products on our website are for illustrative purposes only. The actual products may vary from the images.

5. Payment

5.1 Payment for products purchased through our website must be made through the payment methods available on the website.

5.2 We use secure payment gateways to ensure the security of your payment transactions. However, we will not be liable for any loss or damage arising from your use of these payment gateways.

5.3 All payments are subject to verification and security checks, and we reserve the right to refuse a transaction or payment if we suspect fraud or unauthorized activity.

6. Shipping and Delivery

6.1 We aim to dispatch all orders within the specified time frame mentioned on our website. However, we will not be liable for any delay in delivery.

6.2 Delivery will be made to the address specified by you during the order process. You must ensure that someone is present to accept delivery.

6.3 Risk of loss and damage of products passes to you on the date and time of delivery of the products.

7. Returns and Refunds

7.1 Our returns and refunds policy is available on our website. By using our website, you agree to abide by the terms of our returns and refunds policy.

7.2 To return a product, you must follow the instructions provided on our website.

7.3 Refunds will be processed within a reasonable time frame after the returned products are received by us.

8. Limitations of Liability

8.1 We will not be liable to you (whether under the law of contact, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

(a) to the extent that the website is provided free-of-charge, for any direct loss;

(b) for any indirect, special, or consequential loss; or

(c) for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

8.2 These limitations of liability apply even if we have been expressly advised of the potential loss.

9. Variation

9.1 We may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website.

10. Entire Agreement

10.1 These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.

11. Law and Jurisdiction

11.1 These terms and conditions will be governed by and construed in accordance with Indian law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of India.

12. Contact Information

12.1 If you have any questions about these terms and conditions, please contact us by email at care@velvetyknot.com.